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IT SERVICE DESK ANALYST WITH FRENCH AND ENGLISH

Romania
Adaugat de 7 luni
ID #29776
1 imagine
10 RON
IT SERVICE DESK ANALYST WITH FRENCH AND ENGLISH
Romania,
Adaugat de 7 luni

Descriere

Responsibilities:

• Responding to requests for technical assistance via phone or electronically
• Diagnosing and resolve technical hardware and software issues
• Researching questions using available information resources
• Advising users for appropriate action
• Following standard help desk procedures
• Being involved to administer help desk software
• Redirecting problems to appropriate resource
• Identify and escalate situations requiring urgent attention
• Track and route problems and requests and document resolutions in knowledge base
• Staying updated with current system information and changes

Requirements:

• Work experience in IT support positions would be a plus
• Strong Windows OS and MS Office skills
• Customer-oriented skills (ability to listen), sense of service, good interpersonal skills with internal and external customers
• Analytical skills (ability to analyze and synthesize), team-player, manages time and workload effectively
• Advanced knowledge of English and French languages
• IT / Technical University degree or student – would be a plus

*All applicants will be saved in our internal databases. Only eligible candidates will be contacted. Thank you for your interest!

 

Contacteaza vanzatorul

    Seller's picture
    Persoana privata
    Inregistrat la data de 13. Dec 2017
    Ai nevoie de cont ca sa poti contacta vanzatorul.
    10 RON

    Date despre vanzator

    Seller's picture
    Persoana privata
    Inregistrat la data de 13/12/2017

    vezi pe harta

    Romania
    Republicii Nr 14